Privacy Policy

Effective Date: 31/10/2024

At heldersheets.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR).

1. Information Collection

We collect the following information when you make a purchase:

• Name
• Email
• Payment information (processed by Cartpanda Tecnologia de Pagamentos LTDA)

Note: We do not have access to card numbers or sensitive payment information.

2. Use of Information

We use your information to:

• Process payments and send access to purchased products.
• Optimize marketing campaigns through Facebook and Google Tag Manager.

3. Data Sharing

The collected data may be shared with Facebook for marketing analysis. All data is handled in a 100% secure manner and in compliance with data protection laws, including the GDPR.

4. Data Security

All user data is encrypted and securely stored on Google Tag Manager and Facebook servers. The payment processor also ensures the protection of your information.

5. User Rights

Under the GDPR, you have the following rights regarding your personal information:

• Right of access: You can request a copy of your personal information we hold.
• Right to rectification: You can request that we correct any inaccurate information about you.
• Right to erasure: You can request the deletion of your personal information, subject to certain exceptions.

6. Correction of Information

If you entered your email or name incorrectly, please contact us at help@heldersheets.com.

7. Acceptance of Policy

By using our site, you agree to our Privacy Policy. If you do not agree, we ask that you close the page and do not use our services.

8. Refund Policy

You are entitled to a refund within 7 days from the date of purchase. Refund requests made in bad faith will be denied.

9. Contact

If you have any questions about our Privacy Policy, please contact us at help@heldersheets.com.